Returns & Refunds

RETURNS & EXCHANGES

You may return any ordered item except gift cards within 14 days after received.

To return goods send us information about your order date and the reason of the return to e-mail info@rukav.clothing. We'll notify you how to proceed further.

We accept items unworn, used or damaged for a full refund for item and in perfect condition, with all labels attached and in the original packaging. When trying clothes on, do ensure you handle them with care, do not use unnecessary force and make sure you are not wearing perfume, make-up or deodorant which can leave a scent or mark on the item. We will not accept the return of any item where there is evidence that these instructions have not been followed.

You should expect to receive your refund within 10-20 working days after we have received the returned package.

Please note we can issue the refund only through the same payment method used for the original purchase.

The customer is responsible for covering the return shipping costs, except for Latvia, Estonia and Lithuania. Returns from these countries is free of charge using omniva parcel lockers.

We replace items if they are defective, damaged or you need a different size. If you need to exchange it for the same item, send us an email at info@rukav.clothing or send message on whatsapp +37129471575